The SGN group of companies comprises:
All of the above are registered in England and Wales.Registered office: St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ
Our legal information for sgn.co.uk website users covers:
If you need additional information which is not provided here on this page, please email email@example.com.
By accessing and using the sgn.co.uk website, you agree that the following terms and conditions (hereinafter referred to as the 'Terms') shall apply.
If you do not agree to abide by these Terms you should not use this website in any way.
Scotia Gas Networks Limited (SGN) of St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ is a data controller. As such, we are committed to protecting and respecting your privacy. SGN is made up of different legal entities and this Privacy Notice is issued on behalf of the SGN Group so when we mention SGN, “we”, “us” or “our”, we are referring to the relevant company in the SGN Group responsible for processing your data.
By "you" or "your" we mean any individual, sole trader and/or partnership that receives goods/services from us, uses our website or otherwise interacts with SGN.
This Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully; unless:
If you require the above documents, please contact firstname.lastname@example.org.
It is important that you read this Privacy Notice together with any other Privacy Notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.
It should also be read in conjunction with any Terms and Conditions of Use of our website, and will form part of these.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the Privacy Notice of every website you visit.
If you have any questions, then please contact us and we will do our very best to assist you. We can be contacted at email@example.com or by writing to the Data Protection Team at the following address:
St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ
We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal information, please contact SGN’s Data Protection Team at firstname.lastname@example.org or:
Data Protection Team
SGN Legal and Compliance
St Lawrence House
If you need further clarification, are unsatisfied with our actions or wish to make an internal complaint, you may contact the DPO directly in the first instance at the above address.
If you are still unsatisfied, you can contact the Director of Legal and Compliance in writing at the above address.
If you remain dissatisfied with our actions, you have the right to lodge a complaint with the Supervisory Authority. The Information Commissioner’s Office (ICO) can be contacted at:
Information Commissioner’s Office
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Our social media accounts are for customers to interact with one another and provide us with feedback on our service.
However we monitor and review all of the comments posted against our accounts and reserve the right to remove anything inappropriate or offensive, and to report and block any members that do not comply with our social media policy or 'house rules'. Customers' content and comments posted on our social media channels do not reflect the opinions and values of SGN, nor those of its staff.
Reasons for removing posts include:
Please remember to keep posts on topic. If you are going to make a comment on an existing post, make sure it is related - don't hijack another conversation. If you'd like to share something that does not relate to an existing post, create a new post.
We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.
Cookies are plain text files. They can’t run programs behind your back or infect your computer with a virus. They can’t scan your computer for personal information.
How to manage cookiesYou can delete cookies stored on your computer or change your privacy settings at any time through your browser settings. Follow the links below to find out more:
What happens if I don't allow websites to send me cookies?This website will still work and you will be able to get the information you need from it. It means we won't be able to monitor how you use our site and help us make it as useful as possible.
In the future we may add features that rely on cookies and you would not be able to benefit from them. We will update the information on this page when this applies.
More informationYou can find out more about cookies on the all about cookies website.