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    We provide a first class meter asset management service while growing our business portfolio and exceeding our customers' expectations. 

    Our metering team is based in Horley, Surrey and provides operational and administration services for a number of metering activities, including:

    • Domestic, industrial and commercial contracts, including a smart metering contract with SSE 
    • Daily and non-daily metered datalogger activities and the National Grid metering industrial and commercial contract 
    • Post-emergency metering services, invoicing and invoice queries on behalf of the distribution network

    We also provide performance metrics to internal and external parties.

    Gas transporters or suppliers requiring further information should contact metering.enquiries@sgn.co.uk. 

    Please note: SGN is a gas distribution company. We don't maintain your meter or send bills for the gas you use in your property. That's your gas supplier's responsibility.

    If you need to know your meter point reference number (MPRN), you can use the online Find My Supplier tool to gain quick access to your MPRN, gas supplier and gas transporter details: findmysupplier.energy

    Alternatively, call the meter point reference line operated by Xoserve: 0870 608 1524 (domestic properties) or 0121 713 4902 (commercial) or 0121 713 4901 (shippers only).

  • Type in your postcode to check we operate in your area:

    Yes, this postcode is within our operating regions.

    The property is outside of SGN's operating regions but energynetworks.org may help you identify the right contact.

    Please note that this check only informs you if SGN covers your postcode area, it does not inform you if there are gas assets at your location, in particular if you are on or near the boundary. Before starting any work please contact the SGN plant protection team on 0800 912 1722 or email plantlocation@sgn.co.uk.

    Sorry, something has gone wrong. Please email web@sgn.co.uk.
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    Free or discounted gas connections are sometimes available for low income customers through our Help to Heat scheme. Click here for more information.