If you can't find any documents you're looking for, please email firstname.lastname@example.org.
Our complaint handling procedure (Jan 2018)
Notice of Rights including guaranteed performance standards (2017-18)
The below small business compensation form can be printed and posted to:
Compensation of Small Business TeamSt Lawrence HouseStation Approach, Horley, Surrey RH6 9HJ
Small business compensation claim form
If you prefer to submit a small business compensation claim online, please use our online business compensation form.
SGN customer promises
The below customer satisfaction survey results will download directly to your computer.
Customer satisfaction survey results 2017/18 (Scotland)
Customer satisfaction survey results 2017/18 (Southern)
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