• Help to Heat

      We’re helping
    customers who may
    need some extra support
    by offering free or
    discounted connections
    to our gas network.


    If you find keeping your home warm difficult to afford, we may be able to help. Depending on your location, we can offer funding to connect your home to our gas network. We may also be able to contribute to the cost of installing your central heating system if you privately rent or own your home.

    You, or someone you know, could qualify for support if:


    • You receive certain income-related benefits
    • An assessment of your household situation finds that you need more affordable heating


    Landlords and local authorities can also apply for funding, but homes under construction, conversions and empty buildings are excluded from our Help to Heat scheme, as are commercial premises.



    How can you apply?


    Call our freephone customer service team on 0800 912 1700 (select option 4), and they will connect you with a Help to Heat advisor. Our freephone line is open 8am until 8pm Monday to Friday, 9am until 4pm on Saturdays.


    Alternatively, you can email helptoheat@sgn.co.uk (monitored Monday to Friday 8am to 4pm).


    Additional support (for organisations in southern England)


    We can provide extra financial support to households receiving Help to Heat gas connections in the south of England. Our Central Heating Grant Scheme provides funding towards the cost of installing a gas central heating system. 

    We welcome funding applications from organisations who can help us reach eligible households in our southern network. We’re keen to work in partnership with you to access additional funding to maximise the benefits of both our Help to Heat and Central Heating Grant schemes. 

    If you're interested in taking part in this scheme, please download the expression of interest form below and send the completed form to engagement@sgn.co.uk.

    Expression of interest form (note: this will download to your computer)






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