Our operatives and contractors all wear a visible photo ID badge. On it, there's a free telephone number you can call 24/7 to check they are genuine workers for SGN.
This free telephone number is 0800 015 5170.
They say they have left their badge at home today, what shall I do?
All of our people must wear their photo ID badge at all times. Please refuse entry and call our free telephone number above to verify if they work for us.
They have shown me their ID badge, but I am in doubt, what shall I do?
Again, please refuse entry and call our free telephone number above to verify their identity.
They are asking me to give them money, what shall I do?
Our engineers and contractors would never ask you to hand over cash for any work. Please turn them away and immediately report this to the police. Alternatively, you can speak with our customer service team by calling us on 0800 912 1700.
If in serious doubt, always call the police.