• Bogus callers



    All our people wear a photo ID badge. Stay safe. Call us on 0800 048 2438 to check an ID card is genuine. 



    All our employees and contractors wear a visible photo ID badge. On it, there's a free telephone number you can call, day or night, to check they genuinely work for us. 

    To check an SGN employee or contractor’s identity, please call us on 0800 048 2438.

    We’re currently updating our ID badges for all our employees and contractors. These new badges include the above telephone number for identification checks. In the meantime, some colleagues will still have our old telephone number on their ID cards, which is 0800 015 5170. 

    Our engineers and contractors would never ask you to hand over cash for any work. Please turn them away and immediately report this to the police. Alternatively, you can escalate this to our Customer Service team by calling us on 0800 912 1700. If in serious doubt, always call the police.


  •  An image displaying the text 'Smell Gas'. If you smell gas in your home you should call 0800 111 999
     An image displaying SGN's customer service number. This number is 0800 912 1700
     An image displaying SGN's twitter handle. You can follow SGN on Twitter through our account @SGNgas
     An image which links to SGN's Facebook page. Our page can be found on www.facebook.com/SGNgas
     An image with the text 'more ways to contact us'. If you would like another way to contact us please visit sgn.co.uk/Contact-SGN

    Our people always carry a laminated identity card. Stay safe. Phone SGN on 0800 048 2438 to verify your caller’s identity.