• Smell gas? 0800 111 999


    If you smell gas or are worried about gas safety, phone the National Gas Emergency Number on 0800 111 999. 

    Follow the steps below:

      Open doors and windows to ventilate the property.
      Turn off the gas supply at the meter.
    Unless the smell of gas and the meter are in a cellar.
      Put out naked flames and don't smoke.
      Don't turn off or on any power or light switches.
      Don't enter the cellar if the smell of gas is in there.
      Call 0800 111 999.
    The National Gas Emergency Number.

    A minicom service is available on 0800 371 787.


    When you call 0800 111 999, the operator will ask you a few questions about the gas leak: Information
    for your call