Kincaidston estate, Ayr

Having listened to concerns from across the community, we’re working to upgrade our gas network across the Kincaidston estate.

Our project, which has been planned in close consultation with the local authorities, began on Monday 29 November and will take approximately 20 weeks to compete.

We're carrying out our work in phases to minimise disruption as much as possible.

Throughout our project, it may be necessary to implement temporary traffic lights and restrict on-street parking. We'll provide as much advance notice of this as possible. Access to residents homes will be maintained at all times.

Due to the complexity of this project, it's difficult to give exact timescales of each phase just now, but we'll be updating this page throughout our work so you are informed as we move through each stage.

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Kincaidston map for website

Kincaidston project map

We’d like to confirm that when replacing the gas services to individual properties we will be moving the majority of gas meters to an outside position. This will be housed in a secure meter box which we will also fit as part of the works. Where there are technical reasons or residents would prefer an alternative position we will discuss this with you. For the flats on the estate, the meter positions will remain where they are, although all the service pipes will be converted. 

We’d like to reassure you once again that our gas network in the area remains safe.

If you need to speak with us about our work in the Kincaidston estate, please call us on 0800 912 1717 and our Customer Service Team will arrange for the the Project Manager to contact you.

Please also remember if at any time you smell gas, call the National Gas Emergency Service immediately on 0800 111 999.

Update: Friday 20 May

Our engineers have now completed work to upgrade our gas network in the Kincaidston estate and all underground pipework is now new plastic pipe.

The three-way temporary traffic lights in Kincaidston Drive have now been removed and the road has been fully re-opened.

There are a handful of flats in Stonecrop Place that we haven't been able to gain access to. We'll need access to these properties to transfer them over to the upgraded gas network. A dated postcard has been left at each of these properties, so if you've received one, please call us on 0800 912 1717 and we'll arrange for an engineer to visit. 

Over the next week, work to reinstate and improve any surfaces across the estate which have been disturbed during our project will continue. We'll provide an update on this work on Friday 27 May.

Once again, we’d like to thank the community for your ongoing patience and understanding during our project. 

If you need to speak with us, please call 0800 912 1717 and our Customer Service Team can arrange for the Project Manager to get in touch with you.

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Kincaidston progress map

Kincaidston progress map 22 April

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Kincaidston managers

SGN Project Manager Bryan Robertson and PES Project Manager Derek Barr