Quick Links
- ConnectionsPlease be aware that on Tuesday, 10 April 2012 we changed our connection prices. These can be found under Connections -> Charges.
- Dig safelyBefore you commence works on the public highway, within a site or if you're planning any improvements to your property that involves digging or building work, contact us first.
- Gas Distribution Price Control ReviewOn 27 April 2012 we presented an updated Business Plan for 2013 to 2021 to our regulator, Ofgem.
- Smell gas? Call 0800 111 999.If you smell gas or are worried about gas safety you can call the National Gas Emergency Number on 0800 111 999.
Customer Service
We listen to our customers to understand your needs, ensuring we deliver a quality service and keep our promises.
Our new Customer Charter explains our promises in more detail – it tells you what you can expect when you get in touch with us and how we will help to keep you safe.
Our charter also explains when we are working in your community to maintain and improve your gas service, we will also work hard to support our more vulnerable customers and protect our environment.
- Major gas upgrade due for Edinburgh this summer15/05/2012Essential works to renew around 5.5km of old gas mains is due to start on two major Edinburgh roads this summer.
- Scotia’s delight after scoring two top wins at industry awards11/05/2012Scotia Gas Networks (SGN) has been honoured at this year's flagship industry awards with two top wins.
- Traffic allowed back in Hythe High Street ahead of schedule11/05/2012Traders in Hythe are celebrating after Southern Gas Networks (SGN) finished a major engineering project ahead of schedule.
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- Edinburgh, Broughton RoadStarting on 14 May we will be carrying out over £470,000 upgrade in the Broughton Road area of Edinburgh
- Edinburgh, Hillhouse Road areaA project worth almost £1m will be carried out on and around Hillhouse Road in Edinburgh this summer. Work will begin on 4 June and the whole project will last around 26 weeks however work on the main arterial route will not begin until 2 July during the school holidays to minimise disruption.
- London, Tooley StreetWe'll be carrying gas mains replacement work in Tooley Street, London, from May 14.
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