New connection
Apply for a new gas connection to your property
We're here to help if you need a new gas connection to your property, or want to move your meter or existing gas pipes. We can also help if you need to disconnect from the gas network.
Watch our video to find out more about how it works and how to apply.
Watch our video to find out more about how it works and how to apply.
Media library video
How it works
1
Apply for quote
Apply online for a quote.
Our online application has helpful tips and guidance, or our friendly team can answer any questions you have.
For most jobs, we'll send a quote straight away. We might need some more information, but we'll get in touch to let you know.
Our online application has helpful tips and guidance, or our friendly team can answer any questions you have.
For most jobs, we'll send a quote straight away. We might need some more information, but we'll get in touch to let you know.
2
Accept and pay
Take the time to read over the details in your quote. If you want to go ahead with the work, you can accept your quote and pay online by credit card, debit card or PayPal.
3
Planning your work
Once you’ve paid, our team will review your job and contact you to arrange a date to start work. They’ll answer any questions you have and talk you through what will happen.
4
Getting connected
Before we arrive on site, you’ll need to make sure we have clear access to the area we need to work in.
Our team will let you know how long the job will take. And we’ll restore any areas that we’ve disturbed within 5 working days.
If it’s a new connection, you’ll also need to arrange for your energy supplier to install a gas meter. We’ll give you a Meter Point Reference Number to help with this.
Our team will let you know how long the job will take. And we’ll restore any areas that we’ve disturbed within 5 working days.
If it’s a new connection, you’ll also need to arrange for your energy supplier to install a gas meter. We’ll give you a Meter Point Reference Number to help with this.
5
Follow up
After your work has finished, we’ll get in touch to make sure you’re happy. You’ll also get a customer service survey, your feedback is really important to our team and we want to be sure that we’ve delivered a 10 out of 10 service.