Income advice for our customers

How IncomeMax can help you 
 

Check your benefits 

IncomeMax can look at your household income and benefits. They'll make sure you are getting everything you are entitled to. They will check if there is extra money you could claim and help you with the application process. 

This could include: 

  • Benefits you haven’t claimed yet
  • Adjustments to your current benefits
  • Saving money on household bills
  • Charitable grants
  • Discretionary support payments 

 

Save money on energy and water 

IncomeMax can give simple advice on using gas and electricity more efficiently. They can also help you get support with energy and water bills, including: 

  • Help with energy and water bills
  • Energy and Water Trust Funds 

 

Priority Services Register 

If you are eligible, IncomeMax can help you sign up for the Priority Services Register. This helps you get extra support from your energy supplier. 

 

Tailored to you 

All advice is personalised to your situation to make sure you get the most help possible.

Are you eligible?

You may be eligible to get help from IncomeMax if:

  • You receive means tested benefits 
    OR
  • Your household income is less than £19,978 per year. 

 

You may also be eligible if any of the following apply: 

  • Someone in your household is disabled or chronically ill (regardless of receiving disability benefits)
  • Someone in your household is of pensionable age
  • You are supporting a child under 18
  • You have recently experienced a change in circumstances
  • You are unemployed
  • You have caring responsibilities

     

Contact IncomeMax

You can use the self referral form to contact IncomeMax and request help. Someone will get in touch with next steps.