Chair's statement
SGN enters this new price control with the momentum, the discipline and the determination to deliver on all our commitments.
We deliver the energy our customers need, keeping gas flowing safely, securely and increasingly sustainably.
SGN at a glance
Revenue - £1,373.4m
(2025: £1,267.6m)
EBITDA* - £610.5m
(2025: £547.9m)
*Earnings Before Interest, Tax, Depreciation and Amortisation
Network investment - £700.2m
(2025: £620.4m)
Regulatory Asset Value (RAV) - £8,077.9m
(2025: £7,680.9m)
Customer satisfaction Scotland - 9.56 out of 10
(2025: 9.45 out of 10)
Customer satisfaction Southern - 9.49 out of 10
(2025: 9.28 out of 10)
Uncontrolled gas emergency response Scotland - 99.5%
(2025: 99.5%)
Uncontrolled gas emergency response Southern - 98.8%
(2025: 98.0%)
Reduction in total business carbon footprint - 10%
(2025: 3% increase)
CEO statement
In the past 12 months we delivered our strongest operating performance of the 5-year regulatory period.
Media library video
Our strategy
Renewing our business
We are building a stronger business by investing in our people, systems and workplaces – becoming more efficient and planning-led, and using data and technology to improve performance and customer outcomes.
Providing resilience
Our infrastructure underpins Britain’s energy security, carrying up to five times the energy of the electricity network during peak winter demand. We operate 24/7, responding to emergencies and investing to ensure it remains safe and resilient.
Leading on decarbonisation
We're delivering decarbonisation at scale today by working with biomethane producers to carry more green gas than any other distribution network, while undertaking pioneering hydrogen trials for the energy system of tomorrow.
How we operate
Environmental, Social and Governance (ESG)
View an overview of our ESG performance for the 2025/26 financial year, with comparisons to the previous year.
Vulnerability and Carbon Monoxide Allowance
Discover how we serve our communities in our Vulnerability and Carbon Monoxide Allowance (VCMA) Annual Report.
2021-26 highlights
Find our more about our investment, pioneering projects and customer focus over the last five years.
Our people
We are dedicated to creating an inclusive and supportive environment where everyone can thrive, feel valued and contribute their best.