Dundee Heat

Scarf and Dundee City Council

Supporting vulnerable Dundee families to stay safe and warm at home

Our project at a glance

  • Strategic priority area: Targeting geographic communities most at risk of fuel poverty
  • Support target: 4,000 households over two years
  • Duration: January 2024 to January 2026
  • Investment: £264,600 over two yearss
  • Forecast SROI: £1.19

Why we’re working together

Before the pandemic, Dundee had one of the highest levels of fuel poverty in mainland Scotland, with 29% of households in fuel poverty.

Households in Dundee have been put under further pressure since the pandemic with the cost-of-living crisis and the loss of several large employers in the city.

Social enterprise Scarf has been working with Dundee City Council to alleviate the impact of fuel poverty on households across Dundee.

Together, we’ve created a new partnership to provide a holistic support advocacy service that gives fuel poor households in Dundee free access to energy experts.

This support will help to reduce the impact of the financial pressures and help residents stay safe and warm in their homes. We also aim to build a network of partners to provide multiple levels of support specific to the needs of fuel poor households and their families, in particular those with young children.

Project objectives

  • Educating Dundee households on how to use energy more efficiently
  • Helping residents to access energy improvements for their home
  • Supporting residents to maximise their household income
  • Raising awareness of gas and carbon monoxide safety 
  • Helping eligible households to sign up for the Priority Services Register

How we're working together

One-on-one energy advice

Our Safe and Warm Home Energy Advisers provide energy advice to households across Dundee, offering home visits, telephone support and email advice.

We aim to alleviate the financial burdens faced by households living in fuel poverty by educating households on how to use energy more efficiently and maximise their household income.

Through proactive marketing, we’re targeting our support towards families with children in the most deprived areas of Dundee, who are most at risk of living in a cold and unhealthy home.

Dundee residents have been hit extremely hard through the pandemic followed by the cost-of-living crisis which has seen household energy and food bills rocket. Scarf are delighted that SGN is supporting our project to bring relief and support to thousands of the most vulnerable households across the city

David Mackay

Co-CEO, Scarf