Maggie's centres - Safe and warm


Supporting people living with cancer to use energy safely and affordably

Our project at a glance

  • Participating GDNs: Cadent, Northern Gas Networks and SGN
  • Strategic priority area: Supporting priority customer groups
  • Support target: 9,900 households per year
  • Duration: November 2022 to December 2024
  • Investment: £212,040 over two years
  • Forecast SROI: £3.70

Why we’re working together

A recent poll by cancer support charity Maggie’s found that well over 25% of people living with a cancer diagnosis are more worried about the cost-of-living crisis than their cancer. Over two-thirds thought heating bills would be a problem. 

It is vital that people with cancer can comfortably heat their homes without the worry of falling into fuel poverty.

With around 2.5 million people in the UK living with cancer, there is a clear need to ensure that they are aware of the additional support available to heat their homes safely and affordably. 

We’re partnering with Maggie’s to support cancer patients and their families with energy safeguarding at 22 of their centres, based in NHS hospitals across England and Scotland. 

Project objectives

  • Upskilling Maggie’s Benefits Advisers to provide energy safeguarding advice 
  • Supporting cancer patients to heat their homes safely and affordably
  • Encouraging people with cancer to register for the PSR
  • Raising awareness of CO safety among people living with cancer and their families

How we’re working together

Energy safeguarding awareness sessions

We’re supporting Maggie’s Benefits Advisers to confidently support clients with conversations around using energy safely and affordably at home. At the sessions, Maggie’s experts share information about how to reduce energy bills, energy safeguarding services and CO safety. We’re also offering CO alarms to households who can’t afford them. 

PSR registrations

As part of the energy safeguarding sessions, Maggie’s advisers explain the benefits of registering for the PSR for people living with cancer and the importance of having an alternative contact added to the PSR in line with Maggie’s power of attorney process. As well as having meaningful conversations about the PSR, advisers are also able to help individuals register for the service if needed. 

How to get involved

Accessing support from Maggie’s 

If you’re supporting a cancer patient, you can refer them to Maggie’s for energy safeguarding and financial support services by contacting your local centre.  

If you, or someone you know, is living with cancer, you can contact the charity directly for help by visiting a centre or calling 0300 123 1801

Becoming a Maggie’s partner

For more information about partnering with Maggie’s, please contact Adam Feder, Head of Corporate Partnerships, at

Maggie’s are delighted to be working with SGN to support people with cancer and their families to afford their energy costs and stay safe and warm.

Adam Feder

Head of Corporate Partnerships, Maggie's