Before starting work

It’s a criminal offence to damage a pipeline and your responsibility to make the necessary enquiries before starting any work.

How SGN can help before you begin

Pipeline markers will give you an indication of the location and routes of our pipelines, but there's more you need to know before you start any work. So please, contact SGN before any work starts on 0800 912 1722.

We'll visit your site free of charge to help you plan your work and mark the location of any pipelines.

WATCH to find out more about how we can help.

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We can help by providing you with:

  • A free site visit to help you plan your work and mark the location of our pipelines
  • Gas main plans and maps
  • Advice from our Plant Location team
  • Guidance from dedicated plant protection and pipeline officers

All our services are free of charge*. 

* Plant protection measures that are required to be put in place to protect SGN assets from damage from proposed works may be chargeable.


More help

Linesearchbeforeudig (LSBUD) is a free online service that lets you see where all the different utility services are so you can plan your work around them. Visit before starting any work too.

  • Register for free
  • Enter the details of where you want to work
  • View the location map
  • If no pipelines are showing, go to safe digging techniques
  • If pipelines are showing, you’ll be given relevant guidance
  • If it’s a high-pressure pipeline, you’ll also receive an email giving you contact details to arrange a meeting with our pipeline engineer who will help you to do the work safely